Your trust matters to Leaf Transit. This policy explains what information we collect, why we use it, and how we work to keep it protected.
This Privacy Policy describes how Leaf Transit ("Leaf Transit", "we", "us", or "our") collects, uses, stores, and protects information provided when you visit our website, request a moving quote, arrange moving services, communicate with our team, or otherwise interact with our business. We aim to handle personal information responsibly and use it only for legitimate business and service-related purposes.
We may collect information that you voluntarily provide when requesting a moving quote or contacting our team. This can include your name, email address, phone number, preferred moving date, type of move, service preferences, and other details you choose to provide about your relocation. Depending on the service requested, you may also provide information that helps us understand the approximate size, timing, access requirements, packing needs, or handling considerations of your move. Our website may also collect limited technical information, such as browser type, device information, pages viewed, and general usage data, to help us maintain and improve the website.
We use collected information to respond to quote requests, understand your moving requirements, prepare service recommendations, coordinate appointments, communicate about scheduled services, answer questions, and provide customer support. Information may also be used to improve our moving processes, website experience, internal planning, and service quality. If you choose to receive promotional communications, we may occasionally send helpful moving tips, service updates, special offers, or other information related to Leaf Transit. You can request to stop receiving marketing communications at any time.
Leaf Transit does not sell personal information to third parties. We may share limited information with trusted service providers when necessary to operate our website, manage communications, process requests, coordinate scheduling, support payment functions, or provide other essential business services. Such information is shared only when reasonably necessary for the relevant purpose. We may also disclose information when required by applicable law, legal process, or when disclosure is reasonably necessary to protect the safety, rights, property, and legitimate interests of our customers, team members, or business.
Information about your move may be used to help our team understand the practical requirements of your service. Details such as the type of property, approximate volume of belongings, requested services, packing requirements, scheduling preferences, and special handling notes can help us prepare an appropriate moving plan. We use this information for service coordination and operational purposes and do not use it for unrelated purposes without a reasonable basis or your permission where required.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, accidental loss, misuse, alteration, or disclosure. Access to customer information is limited according to legitimate business needs. Although no website, electronic communication method, or storage system can guarantee complete security, Leaf Transit takes practical steps to protect the information entrusted to us and to reduce unnecessary security risks.
Depending on applicable law and your circumstances, you may have rights concerning the personal information we maintain about you. These rights may include requesting access to certain information, asking us to correct inaccurate details, requesting deletion where applicable, or objecting to particular uses of your information. You may also choose not to provide certain information, although doing so may prevent us from responding fully to a quote request or arranging particular moving services. To make a privacy-related request, contact Leaf Transit using the information provided below.
Our website and moving services are intended for general customers and are not specifically directed toward children. We do not knowingly seek to collect personal information from children without appropriate authorization. If you believe that a child has submitted personal information to Leaf Transit, please contact us so we can review the circumstances and take appropriate action where necessary.
Our website may use cookies and similar technologies to support basic functionality, remember certain preferences, understand website usage, and improve the overall browsing experience. Some technologies may be provided by service providers that assist with website operation or analytics. You can manage certain cookie preferences through your browser settings. Additional information about these technologies is available in our Cookie Policy.
Leaf Transit may revise this Privacy Policy when our website, moving services, information practices, operational systems, or applicable requirements change. When updates are made, the revised policy will be published on this page so visitors can review the current information. We encourage you to check this page periodically if you want to stay informed about how we handle personal information.
If you have questions about this Privacy Policy, want to make a privacy-related request, or need clarification about how your information is handled, please contact Leaf Transit by phone at +18009623660 or by email at [email protected]. You can also reach our team at 5613 VA-7 Ste 14, Falls Church, VA 22041.